Reviews

Charles in maintenance is amazing I put in an emergency work order and he came here right away he was very quick to fix the problem he was kind enough to take off his shoes before walking in too.

Thank you so much for taking the time to provide this 5-star review for Charles. We are very glad to hear that you had a great experience and that you're satisfied with the service you received. Thank you for making Fairlane Woods Apartments your home and we look forward to many years with you as part of our community! ~Kelly, Property Manager

I live in 5590 Nottingham Apt 107. I'm the guy who spends a lot of time at the Club House. I just thought I'd write to say that Nicole is doing a great job. She has this balance between kind and understanding but also paying attention to what's going on And who's coming and leaving. This place has become much better when she joined it. She is always nice, offering me an apple, or helping if I ask about something. All staff is wonderful but this review is especially for Nicole. Thanks.

Thank you so much for the 5-star reveiw! I will be sure to share this amazing review with Nicole and and we are so happy that you continue to make Fairlane Woods your home! ~Kelly, Property Manager

From the moment you step inside the vicinity feels ecstatic filled with positive vibes. Kudos to the staff for prompt response and courteous service. Feels like home away from home. Happy to be a part of the community.

Thank you so much for such a generous and amazing review, we really appreciate it! ~Kelly, Property Manager

I want to start off by saying the staff here are amazing! Nicole your amazing and thank you for always helping me with whatever I need. The Maintenance team are always on point they are so helpful and very quick with all my maintenance issues. I love this neighborhood and it’s been a very pleasant stay.

HI Eba, Thank you for this great review, we really appreciate it, I am so glad to hear that you are happy with your decision to make Fairlane Woods your home and we are looking forward to many more years with you! ~Kelly, Property Manager

Charles did an amazing job fixing several maintenance issues submitted on the same day; even though Charles was initially tasked to do one specific job order. Charles also asked if there are any further issues that he can fix while he was in the apartment before he left. That is very unusal. Thanks Charles for keeping residents happy.

Thank you Charishma for your 5-star review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so! I will be sure to share your feedback with Charles. ~Kelly, Property Manager

Very quit Clean Very fast maintenance Nicole is great and helpful!

HI Fatema, Thank you so much for this review! We are so glad that you are happy with the service you have received and that you have made Fairlane Woods your home. ~Kelly, Property Manager

So far so good. No regrets. I do feel like I will be truly happy here. Special commendation to the warm and friendly staff especially Nicole who has been so accommodating and professional. I love the ambiance. Kudos to the management team.

Hi Mikhail. Welcome to the community! We are very happy that you are here and we are looking forward to many years with you :) ~Kelly, Property Manager

It has been a wonderful experience to work with Nicole B in submitting the application to Fairlane Wood Apartments. Nicole stayed late and helped us in filing the application.For some reason, we had great difficulty in filing the application in the Fairlane Wood apartments website. Thank you for your great suport, Nicole.

Hi, I am so glad to hear that your experience with Nicole was such that you took the time to give this 5-star review. We look forward to welcoming you to the Fairlane Woods Community! ~Kelly, Property Manager

message

Thank you for the 4.5 star review! We are very glad that you are happy with Fairlane Woods Apartments! ~Kelly, Property Manager

Been here for 3 weeks now and I must say it's the best decision I've made! It's very peaceful and quiet and the scenery is beautiful. I'd like to give a special Thanks to Nicole for helping me so quickly and making this a smooth process.

We are so glad that you chose Fairlane Woods as your new home and for trusting us with such an important decision! ~Kelly, Property Manager

Great stuff maintenance very professional

Hi Mike, Thank you for your review, we really appreciate it! ~Kelly, Property Manager

Brandon is very quick and efficient with maintenance work. Thank you!

I am very happy to hear that your service request was handled promptly and efficiently! Thank you for sharing this with us. ~Kelly, Property Manager

I had the pleasure of working with Nicole while getting settled into my new apartment. She made the process easy and it was such a delight working with her. She helped me with everything from start to finish and was able to accommodate my needs. Nicole has been a great help and still is and I would definitely recommend her to anyone looking for a new apartment.

I am so glad to hear that your leasing and move in experience with Nicole was so great that that you took the time to share it in this amazing review! We are very happy that you chose Fairlane Woods as your new home. ~Kelly, Property Manager

I lived here for 2 years and had a very great experience here. The property is beautiful and surrounded by nature. The staff and customer service are excellent. I felt that I was getting a great value for the price that I was paying. I will miss living at this apartment complex.

HI Paige, Thank you, this review is amazing and we are so grateful that you took the time to share what you loved about Fairlane Woods. We wish you the best in all your feature endeavors! Take Care, Kelly, Property Manager

We are very happy to be living in such a quiet, clean and wonderful community. We move here in August 2018 and my family loves it. The entire staff is great and very helpful, always smiling and welcoming. Hiba Mouhanna has been a great help to us by attending to our request and issue and resolve them immediately, thanks Hiba. I would like to give a thumb up to the maintenance team for keeping the property in great condition and for responding to our needs immediately. Keep up the good job guys.

We loved staying at Fairlane woods for 2 years. Close to nature and very beautiful. Good maintenance service by the team. We will miss being there....

Many thanks for the unique services and the exceptional client rapport that I truly appreciate.

Keith in maintenance did a good job very pleased with his service.

The service man was prompt,professional and very nice. completed job in timely manner very satisfied.

Quite consistently, the Maintenance Team lead by Mark Siegrist has been quick to respond and act on maintenance requests. Most recently, we requested the walkway leading to the front doors of our building be quickly cleared of several feet of ice that made it all but impossible to navigate. Admittedly, the team had come by to clear the walkway from the snow the day prior but residual water was left unattended as almost always occurs due to the unlevel surface. But contacting Maintenance via email and a formal Maintenance Request saw them rectifying the situation quickly ...so much so that our walkway looked as if it had never snowed at all. Thank you to Mark and his team for the quality and speed of their work.

Thank you for taking the time to review us. It means a lot to the team. We all try hard for our residents. It is great to know that you appreciated Mark and the maintenance teams effort. They work so hard for us!

Maintenance response has been expedient. Keith is friendly, professional, and great at getting the job done !

Thank you for taking the time to let us know. We really appreciate it!

Very satisfied with maintenance requests and appreciate staff's courtesy and response.

Thank you for the great review! We love being a part of the community with you!

Good response time & appreciable follow up from the Manager to help resolve our concern. Thanks!

That is what we are here for. Thanks for posting a review!

N/A

excellent